Delete it in the app
- Open AudioBloom and sign in with the account you want to delete (not as a guest).
- Open Settings.
- Tap your profile.
- Tap Delete account and confirm. Your account is deleted and you are signed out.
If you bought credits or a subscription through the App Store or Google Play, deleting your AudioBloom account does not cancel billing there. Cancel in Apple or Google settings if needed.
No access to the app? Ask us by email
Write to contact@guerolabs.com from the email address on your account, with the subject “Delete my AudioBloom account”. We may ask one question to check it is you. We delete the account and associated data and tell you when it is done, within one month at the latest.
What is deleted
When your account is deleted we erase, from our live systems:
- your sign-in account (email, name, authentication details, avatar)
- your Firestore user document and its subcollections (library, credits and related app data)
- audiobooks you published to the public catalog under that account
- audio and cover files stored for that account under audiobooks/{uid}/
What we keep, and for how long
- Purchase and subscription records at Apple, Google and RevenueCat, as financial records, for as long as accounting rules require. Deleting your account does not cancel a store subscription.
- Backups of our database and storage, until they expire in the provider’s normal backup cycle.
- Records we must keep for security, fraud prevention or legal obligations, when applicable.
More detail is in the AudioBloom privacy policy. AudioBloom privacy policy ↗